Staff

Education

· B.A. Public Accounting 

· B.A. English

Specialties

· Mental Health Coding and Billing 

· Insurance Processing

· Credentialing

· Administrative Support

Carol began her career working for a medical supply and pharmaceutical company where she gained a substantial understanding of billing, customer service, and inventory control. Following this experience, she expanded upon those skills by transitioning to positions with a busy travel agency and a rapidly growing preschool and kindergarten program. In these demanding jobs, she demonstrated flexibility and excellent time management. In addition to these opportunities, she was very fortunate to be able to parent her children full time during their youngest years.

In her position at The Barn on Sycamore, Carol oversees administrative functions for the independent mental health practitioners who share space at the Barn. Her attention to detail and problem-solving, along with over 14 years of experience, make her a crucial asset to the team of counselors that call The Barn home. Striving for accuracy and efficiency, she navigates the credentialing and billing processes the practitioners face daily while skillfully helping clients with her knowledge of the complicated realm of insurance. 

Though an Iowa native, Carol now lives with her husband and four children in Sioux Falls, SD. When she’s not running her middle school boys to different activities, she enjoys spending her time scrapbooking, cooking, and occasionally traveling with her family or her sisters.

  Education 

· AAS Horticulture Technology

  Specialties

· Mental Health Billing

· Insurance Processing

· Technical Support

· Administrative Support

Morgan is originally from nearby Brandon, SD and has recently become a Sioux Falls resident with her husband. After graduating from high school, Morgan joined the musically based cultural education organization Up With People. While she traveled with them for six months, she visited five countries and participated in an internship that covered the operations of orchestrating 100 plus people across several cities. 

Following this experience, Morgan continued to develop her education at Southeast Technical Institute soon graduating with a degree in horticulture technology. This area of study introduced her to the gardening and landscaping industry where she enjoyed working for a local garden center. The daily tasks involved in raising and caring for plants shifted with the seasons giving her the adaptability to efficiently manage frequent changes. She was also fond of responding to customer inquiries by sharing her knowledge of local flora and assisting homeowners with their various landscaping conditions by crafting creative solutions exploiting natural plant functions.

Due to the seasonal nature of the job, Morgan also worked part-time in a support position with a tax firm in the winter months. In this role, she gained a wealth of knowledge in working administrative functions as well as multitasking with a focus on attention to detail in a professional office environment. 

The combination of project-based work in a greenhouse and structured daily task-oriented office work culminated into skills that have prepared her to take on the position of administrative assistant at The Barn. Her experience has made her adept in effectively working with a diverse community while maintaining a high level of organization in a world quickly advancing in technology. 

Along with her career and education, Morgan enjoys pursuing new experiences with opportunities for internal growth. Most recently, she has spent three months acquiring missionary training with her husband in Zambia, Africa learning to empower the local Church to fight for justice in all areas of the world. She seeks to continue these efforts in her community back home through ministry with her church and her workplace.

Education

· A.A. Social Work

· B.S. Human Development and Family Studies

Katelynn joined Lighting A New Way Counseling Services in January of 2020.  In addition to her internship duties at the Barn on Sycamore, she is currently employed as a dedicated Team Coordinator at a residential treatment center where she enjoys working with behaviorally challenged children. She is also a full-time student at Colorado Christian University, pursuing her Master of Clinical Mental Health Counseling degree. 

Katelynn holds a bachelor's degree in Human Development and Family Studies from South Dakota State University.  She recently completed her practicum at the Minnehaha County Jail, working with clinical staff to evaluate and make recommendations for the mental health needs of inmates. She has served as a camp counselor working with children in the foster care system, where she dedicated herself to making sure the kids experienced one of the best weeks of their lives. In addition to these valuable experiences, she has volunteered time with the Brookings Backpack program, helping to pack and deliver meals for vulnerable families.

Katelynn has been a wonderful addition to our staff, and she is eager to learn and gain more experience in the counseling field while further developing her skills on a personal and professional level.